2008 Explorer Stolen...no word from Insurance Company...it's been 60 days?

As Mbrcatz advised call your agent and ask him to follow up for you. The company should be providing you with a rental car until the settlement offer has been made. If they do not respond to the agent, call the regional office and ask to speak to the Claim Manager and explain the delays and demand action. They should have completed their investigation and settlement by now.